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Mathew Anderson's Experience:
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Community Manager at Petroglyph Games
July 2009 - Present | Las Vegas, NV-- Built from the ground up the entire community plan for a major online game -- Coordinate community strategies focusing on all of Petroglyph's products -- Built and lead a community team that included off-site moderators and volunteers -- Develop marketing and content release plans within budget for new game launches -- Design and release regular engaging game updates on all social media sites -- Voice of Petroglyph for marketing and community communications
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Community & PR Manager at Quest Online
December 2008 - Present | Phoenix, Arizona-- Directed the implementation of marketing and content strategies for the Alganon community. -- Lead a community team consisting of off-site moderators and volunteers -- Designed internal team and community communication policies -- Directed the design and implementation of community content strategies -- Directed community, marketing, and support service efforts -- Determined the features of community in-game database portal tools
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Community Manager at ZAM Network
September 2006 - December 2008 | Appleton, Wisconsin-- Began at OGaming network that later merged with Allakhazam to form the ZAM network -- Community manager for the Lord of the Rings Online wiki and news portal -- Promoted to managing the Warhammer Online portal team after Lord of the Rings Online -- Built a close relationship with game development teams to encourage exclusive content releases -- Developed several community initiatives to encourage game discussion and fan exclusives
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Foreign English Teacher (TEFL) at Center for Teaching and Learning in China
July 2007 - June 2008 | Shenzhen, ChinaEnglish teacher for middle school students in Shenzhen, China.
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Game Master / TSR for LotRO at Alchemic Dream, LLC.
April 2007 - November 2007 | Appleton, Wisconsin-- Game master for Lord of the Rings Online European community -- Assisted with in-game community events and player quests -- Managed the global technical support forums and related ticket requests
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Community Manager at OGaming Network, LLC.
February 2004 - September 2006 | Appleton, Wisconsin- Community manager for a guild hosting service containing hundreds of guilds - Assistant community manager for the EverQuest II and Vanguard portals - Engaged fan sites on cooperative podcasts, interviews, and game articles - Developed several community initiatives to encourage game discussion and fan exclusives
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Volunteer Game Master at Sony Online Entertainment
November 1999 - June 2006 | Appleton, WisconsinOne of the initial Game Masters for the EverQuest volunteer guide program. After several years helping with support requests and working with the EverQuest Quest & Events team, responsibilities were expanded to the new EverQuest II program in 2004.