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Greetings! I'm Mathew Anderson, community manager in the game industry with over 10 years of experience.

Mathew Anderson's Bio:

Mathew Anderson is a passionate gamer striving to learn more about our world's rich social history. After teaching English in China, a goal of his has been to drive awareness of the industry's need for community and social media experts.

Mathew is currently a community manager at Petroglyph game studio, proudly directing the community and marketing efforts for their published games.

Mathew Anderson's Experience:

  • Community Manager at Petroglyph Games

    -- Built from the ground up the entire community plan for a major online game -- Coordinate community strategies focusing on all of Petroglyph's products -- Built and lead a community team that included off-site moderators and volunteers -- Develop marketing and content release plans within budget for new game launches -- Design and release regular engaging game updates on all social media sites -- Voice of Petroglyph for marketing and community communications

  • Community & PR Manager at Quest Online

    -- Directed the implementation of marketing and content strategies for the Alganon community. -- Lead a community team consisting of off-site moderators and volunteers -- Designed internal team and community communication policies -- Directed the design and implementation of community content strategies -- Directed community, marketing, and support service efforts -- Determined the features of community in-game database portal tools

  • Community Manager at ZAM Network

    -- Began at OGaming network that later merged with Allakhazam to form the ZAM network -- Community manager for the Lord of the Rings Online wiki and news portal -- Promoted to managing the Warhammer Online portal team after Lord of the Rings Online -- Built a close relationship with game development teams to encourage exclusive content releases -- Developed several community initiatives to encourage game discussion and fan exclusives

  • Foreign English Teacher (TEFL) at Center for Teaching and Learning in China

    English teacher for middle school students in Shenzhen, China.

  • Game Master / TSR for LotRO at Alchemic Dream, LLC.

    -- Game master for Lord of the Rings Online European community -- Assisted with in-game community events and player quests -- Managed the global technical support forums and related ticket requests

  • Community Manager at OGaming Network, LLC.

    - Community manager for a guild hosting service containing hundreds of guilds - Assistant community manager for the EverQuest II and Vanguard portals - Engaged fan sites on cooperative podcasts, interviews, and game articles - Developed several community initiatives to encourage game discussion and fan exclusives

  • Volunteer Game Master at Sony Online Entertainment

    One of the initial Game Masters for the EverQuest volunteer guide program. After several years helping with support requests and working with the EverQuest Quest & Events team, responsibilities were expanded to the new EverQuest II program in 2004.

Mathew Anderson's Education:

  • University of Wisconsin-Oshkosh

    Bachelor's in Organizational Administration, Marketing, Management, Communications
    Concentration: Management
  • Fox Valley Technical College

    Associates, Computer Information Systems
    Concentration: Computer Tech

Mathew Anderson's Interests & Activities:

Community Management, Community Development, Public Relations, Computer Games, Game Development, Social Media Marketing, Content Marketing, Campaign Planning, Web Development, Writing, Customer Support.

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